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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Chrys “Chryssi” G

Chrys “Chryssi” G

February 13, 2026

5  out of  5
rating by Chrys “Chryssi” G
"I have had a really great experience being insured with Statefarm. They are helpful, knowledgeable and make you feel right at home. Josh is an exceptional agent and I would recommend him in a second. No regrets. Thankyou Josh and staff. You guys are awesome."
We responded:
"We are grateful for your 5-star review, Chrys! Thanks for taking a moment to share your positive rating of State Farm Agent Nathan Jones’s Team here in Collierville . "
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D’Arius

January 29, 2026

5  out of  5
rating by D’Arius
"I had a great experience working with Stefan at Nathan Jones State Farm for my auto insurance. He was knowledgeable, patient, and made sure I understood my policy. He helped me get better auto coverage and save $100 per month. Excellent customer service, highly recommend Stefan and this office."
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Adam Hall

January 28, 2026

5  out of  5
rating by Adam Hall
"Phenomenal service. Always helpful in all needs. I'm truly appreciative to everyone here. Thank you"
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Jodie Shusta

January 28, 2026

5  out of  5
rating by Jodie Shusta
"Stefan was so helpful and explained everything thoroughly. We went through options and found what was best for me. He worked with my busy schedule and we got everything set up in one phone call. Highly recommend Stefan for anything you may need!"
We responded:
"Thank you for trusting us, Jodie! It is our goal to provide great customer service and make insurance easy. We are excited to have you insured with us! "
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Maggie Boroughs

January 23, 2026

5  out of  5
rating by Maggie Boroughs
"Stefanías was amazing at saving me money and getting me the best coverage possible! He was also really nice and pleasant to work with! Definitely worth it to hear him out…."
We responded:
"Thank you for giving us your time and your business, Maggie! So happy we were able to help you save money and get the best protection! "
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Irma Ortiz

January 19, 2026

5  out of  5
rating by Irma Ortiz
"Me atendió muy amable me explicó cada detalle y me ayudo con todo el proceso de cancellation con la otra agencia de seguros, 100% recomendado"
We responded:
"Muchas gracias, Irma! Nos encanta poder ayudar a las personas a tener una transición suave desde su proveedor anterior. ¡Apreciamos mucho su negocio!"
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Arnetra Young

January 16, 2026

5  out of  5
rating by Arnetra Young
"Daniel was very helpful with giving me a great rate. He was able to fit my schedule to call back, setup my statefarm app, and making sure that I was aware of all the benefits that State Farm offers."
We responded:
"We are so glad to hear that everything went well with your set up experience! We enjoying being able to have a personal relationship and still be able to offer digital access, like the State Farm app for your convenience. "
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Terion Phillips

January 16, 2026

5  out of  5
rating by Terion Phillips
"Great services. Very understanding!"
We responded:
"Thank you, Terion! "
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EJ Hite

January 16, 2026

5  out of  5
rating by EJ Hite
"Incredible staff. Well knowledgeable and extremely people-first. They care about you and desire to develop a relationship with their clientele. Couldn't recommend a better agent or office to secure insurance through."
We responded:
"EJ, we greatly appreciate you taking the time to give us such a great review! We love developing long-term, family relationships with all of our customers. We appreciate your business!"
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Deborah Carter

January 13, 2026

5  out of  5
rating by Deborah Carter
"This was the best experience changing both my homeowner’s and auto insurance to State Farm. Daniel explained everything in detail and what it meant in terms I could understand. He took the time to answer all my questions, which were a lot!
Best experience I’ve ever had dealing with insurance companies!"
We responded:
"Thank you so much, Deborah! We love hearing about wonderful experiences. That is what we strive really hard to deliver with every interaction. Such a truly remarkable compliment you have given us! Thank you!"
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LuLu

January 9, 2026

5  out of  5
rating by LuLu
"Stephan helped me recently and he is wonderful. He is patient. He is kind and he is quite helpful. I have been with this agency since 2016 and I trust them"
We responded:
"Thank you so much for your kind words! We are so thankful to have Stefan on our team. He is awesome. We are also very thankful for you as an amazing customer! "
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jeffery penna

January 8, 2026

5  out of  5
rating by jeffery penna
"Daniel helped me save money and get better coverage."
We responded:
"Thank you for the great review! We love helping save money and making coverage better!!"
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Charlotte McGee

December 23, 2025

5  out of  5
rating by Charlotte McGee
"I have had excellent service from Stefan at Nathan Jones’ office. Whatever I need is provided, quickly and affordable."
We responded:
"Thank you, Charlotte! It means a lot to know your experience was smooth and affordable. Stefan and our team appreciate your support! "
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Stanley Green

December 19, 2025

5  out of  5
rating by Stanley Green
"Very friendly and well knowledgeable about saving money on my insurance coverages. Saved me a bunch of money."
We responded:
"Thank you, Stanley! We're glad you had a great experience and could save on your converge. Welcome to the State Farm family! "
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Carlos Droz

December 16, 2025

5  out of  5
rating by Carlos Droz
"Changed insurance and it was as smooth and anyone can imagine. Saved money, got a better coverage and Daniel made it all happen. Outstanding experience and would recommend this team in Collierville any time."
We responded:
"Thank you so much for the great review, Carlos! We're glad to hear the switch was smooth and that you were able to save money while improving your coverage. Daniel will really appreciate the shoutout, and we're grateful for the opportunity to assist you. We truly appreciate your recommendation and look forward to being here for you anytime you need us!"
Profile photo of Paul Moreno

Paul Moreno

December 12, 2025

5  out of  5
rating by Paul Moreno
"I can’t express how seamless and pain free it was to work with this State Farm branch. Josh Williams has been professional and punctual throughout our process of purchasing home & auto insurance. I feel confident that we are getting the best coverage possible coupled with professionals who are willing to go above and beyond to make sure you’re taken care of."
We responded:
"Paul, we sincerely appreciate you taking a moment to provide such a thoughtful review. It's wonderful to hear that Josh delivered the punctual, knowledgeable, and professional service we strive to offer each customer. We're glad the process was smooth and that you feel secure with the policies you selected. Thank you for choosing our office- we look forward to assisting you with anything you may need in the future. "
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Cesar Finol

December 12, 2025

5  out of  5
rating by Cesar Finol
"I've been with Nathan since 2018, and they've been like family to me. They've always treated all my family members with special attention. I recommend this office 100%. Our staff is committed to your peace of mind.They are very diligent and take care of everything related to your insurance; they manage everything for you.And they're always checking in with you periodically to see how things are going.This is the kind of person you need to trust."
We responded:
"Cesar, thank you so much for your kind words and for trusting our office since 2018. It truly means a lot to our team to care for you and your family like our own. We're grateful for your loyalty and we're always here whenever you need us. Thank you for taking the time to share your experience! "
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Kiara Pirtle

December 10, 2025

5  out of  5
rating by Kiara Pirtle
"Daniel is a great representative with excellent customer service. Any questions or concerns I may have, he is one call away. State Farm is a great company."
We responded:
"Thank you so much, Kiara! We're thrilled to hear Daniel was able to take great care of you. Our team is always here to help you with anything you need. We truly appreciate you choosing State Farm and taking the time to share your experience! "
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Cynthia Brown

December 9, 2025

5  out of  5
rating by Cynthia Brown
"I love the team at this office, I've been with State Farm for years and they are also helpful to me, when I need them. I can always call and ask questions about things, they are always honest with me and my family ❣️ I still love my State Farm Family, is always a joy to speak with any of the staff. I've never had a bad experience with any of them ❤️"
We responded:
"Thank you, Ms. Cynthia! You are the best! "
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Mary Dunn

December 8, 2025

5  out of  5
rating by Mary Dunn
"Thank you for being so informative and making sure that everything is taken care of all my questions and concerns were addressed this have being a awesome experience 😊"
We responded:
"Mary, thank you so much for your kind words! We're so glad to hear you had a great experience with us. It means a lot that you trusted us with your questions and concerns. We're always here if you need anything!"
Profile photo of Termisha Stone

Termisha Stone

December 4, 2025

5  out of  5
rating by Termisha Stone
"I was connected with this amazing agent STEPAN. Very knowledgeable Very friendly And very HUMAN.. Explained everything in plain English, Got me the best deal and help to save me and my family money. I immediately switched from my old insurance carrier to State Farm! 😁😁😁"
We responded:
"Termisha, this made our day! We're so happy Stefan was able to break everything down. find the best deal and make the whole process easy for you. Thank you for choosing us- we're honored to have you with the State Farm family! "
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Adam Kilkenny

December 2, 2025

5  out of  5
rating by Adam Kilkenny
"Stefan made changing insurances a breeze, and he saved me money from my old policy."
We responded:
"Thanks a ton, Adam! We love helping people save while keeping great coverage. We appreciate you sharing your experience with us! "
Profile photo of Arsania Wright Wright

Arsania Wright Wright

December 1, 2025

5  out of  5
rating by Arsania Wright Wright
"I am so greatful for Stephon. He was patient and available for my time and needs. Great rates and love the office atmosphere."
We responded:
"Thank you, Arsania! We're so happy Stefan was able to help you and make you feel comfortable in our office! We truly appreciate you and your business! "
Profile photo of Phylicia Samuels

Phylicia Samuels

November 15, 2025

5  out of  5
rating by Phylicia Samuels
"I always appreciate that when a State Farm associate calls me, the news is good and helpful, never bad.

I recently had the pleasure of working with Stefan, who was absolutely wonderful. He helped me get a larger life insurance policy and even found a way to apply a discount to my existing policies.

Beyond the savings, I truly valued the personal touch: he took the time to ask about my family, and we shared a nice conversation about his, too. This focus on building relationships is why I remain a loyal State Farm customer."
We responded:
"Phylicia, thank you so much for sharing this! It means a lot to us to hear how Stefan took care of you and made the process feel easy and personal. We love knowing you felt supported, listened to, and able to walk away with better coverage and savings.

We truly appreciate you being part of our State Farm family. If you ever need anything at all, just know we're always here for you! :)"
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Debra Rice

November 13, 2025

5  out of  5
rating by Debra Rice
"Very sweet when I asked questions and we did alot of calling to my other insurance company we handled very well"
We responded:
"Thank you so much, Debra! We're glad we could answer your questions and help make everything easier with your other insurance company. We appreciate you choosing us! "