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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Charlotte McGee

December 23, 2025

5  out of  5
rating by Charlotte McGee
"I have had excellent service from Stefan at Nathan Jones’ office. Whatever I need is provided, quickly and affordable."
We responded:
"Thank you, Charlotte! It means a lot to know your experience was smooth and affordable. Stefan and our team appreciate your support! "
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Stanley Green

December 19, 2025

5  out of  5
rating by Stanley Green
"Very friendly and well knowledgeable about saving money on my insurance coverages. Saved me a bunch of money."
We responded:
"Thank you, Stanley! We're glad you had a great experience and could save on your converge. Welcome to the State Farm family! "
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DANNY Cox

December 16, 2025

5  out of  5
rating by DANNY Cox
"Quick ! Easy and great price ! Also enjoyed the conversation!"
We responded:
"Thank you, Danny! We're happy we could make the process easy and quick- and even better that you enjoyed the conversation. We appreciate you choosing us! "
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Carlos Droz

December 16, 2025

5  out of  5
rating by Carlos Droz
"Changed insurance and it was as smooth and anyone can imagine. Saved money, got a better coverage and Daniel made it all happen. Outstanding experience and would recommend this team in Collierville any time."
We responded:
"Thank you so much for the great review, Carlos! We're glad to hear the switch was smooth and that you were able to save money while improving your coverage. Daniel will really appreciate the shoutout, and we're grateful for the opportunity to assist you. We truly appreciate your recommendation and look forward to being here for you anytime you need us!"
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Paul Moreno

December 12, 2025

5  out of  5
rating by Paul Moreno
"I can’t express how seamless and pain free it was to work with this State Farm branch. Josh Williams has been professional and punctual throughout our process of purchasing home & auto insurance. I feel confident that we are getting the best coverage possible coupled with professionals who are willing to go above and beyond to make sure you’re taken care of."
We responded:
"Paul, we sincerely appreciate you taking a moment to provide such a thoughtful review. It's wonderful to hear that Josh delivered the punctual, knowledgeable, and professional service we strive to offer each customer. We're glad the process was smooth and that you feel secure with the policies you selected. Thank you for choosing our office- we look forward to assisting you with anything you may need in the future. "
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Cesar Finol

December 12, 2025

5  out of  5
rating by Cesar Finol
"I've been with Nathan since 2018, and they've been like family to me. They've always treated all my family members with special attention. I recommend this office 100%. Our staff is committed to your peace of mind.They are very diligent and take care of everything related to your insurance; they manage everything for you.And they're always checking in with you periodically to see how things are going.This is the kind of person you need to trust."
We responded:
"Cesar, thank you so much for your kind words and for trusting our office since 2018. It truly means a lot to our team to care for you and your family like our own. We're grateful for your loyalty and we're always here whenever you need us. Thank you for taking the time to share your experience! "
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Aaron Bernadac

December 12, 2025

5  out of  5
rating by Aaron Bernadac
"Adriana B was absolutely wonderful! She explained me the generous discounts along with the wide variety of services. I typically have lots of questions and she took the time to explain everything in detail. Follow up calls and messages- which I really appreciate. The service was comprehensive and of course effective at accomplishing what I needed. I was completely impressed with Adriana’s professionalism and customer service. The service was consistent, exceeding my expectations. Thank you Adriana for taking the time to assess every question and offering me the best service."
We responded:
"Hi Aaron, thank you so much for taking the time to share your experience! We're thrilled to hear that Adriana was able to walk you through everything clearly and provide the service you needed. We truly appreciate your kind words about her professionalism and consistency- she works hard to make sure every customer feels supported and informed. If you ever need anything or have more questions, we're always here to help. Thank you again for choosing us! "
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Kiara Pirtle

December 10, 2025

5  out of  5
rating by Kiara Pirtle
"Daniel is a great representative with excellent customer service. Any questions or concerns I may have, he is one call away. State Farm is a great company."
We responded:
"Thank you so much, Kiara! We're thrilled to hear Daniel was able to take great care of you. Our team is always here to help you with anything you need. We truly appreciate you choosing State Farm and taking the time to share your experience! "
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Cynthia Brown

December 9, 2025

5  out of  5
rating by Cynthia Brown
"I love the team at this office, I've been with State Farm for years and they are also helpful to me, when I need them. I can always call and ask questions about things, they are always honest with me and my family ❣️ I still love my State Farm Family, is always a joy to speak with any of the staff. I've never had a bad experience with any of them ❤️"
We responded:
"Thank you, Ms. Cynthia! You are the best! "
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Mary Dunn

December 8, 2025

5  out of  5
rating by Mary Dunn
"Thank you for being so informative and making sure that everything is taken care of all my questions and concerns were addressed this have being a awesome experience 😊"
We responded:
"Mary, thank you so much for your kind words! We're so glad to hear you had a great experience with us. It means a lot that you trusted us with your questions and concerns. We're always here if you need anything!"
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Keannyi Wilson

December 5, 2025

5  out of  5
rating by Keannyi Wilson
"Adrianna is so sweet and always take care of me ! Thank you guys ."
We responded:
"Thank you so much for sharing this! Adriana truly cares about our customers, and we're so glad you feel taken care of. We appreciate you! "
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Termisha Stone

December 4, 2025

5  out of  5
rating by Termisha Stone
"I was connected with this amazing agent STEPAN. Very knowledgeable Very friendly And very HUMAN.. Explained everything in plain English, Got me the best deal and help to save me and my family money. I immediately switched from my old insurance carrier to State Farm! 😁😁😁"
We responded:
"Termisha, this made our day! We're so happy Stefan was able to break everything down. find the best deal and make the whole process easy for you. Thank you for choosing us- we're honored to have you with the State Farm family! "
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Adam Kilkenny

December 2, 2025

5  out of  5
rating by Adam Kilkenny
"Stefan made changing insurances a breeze, and he saved me money from my old policy."
We responded:
"Thanks a ton, Adam! We love helping people save while keeping great coverage. We appreciate you sharing your experience with us! "
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Arsania Wright Wright

December 1, 2025

5  out of  5
rating by Arsania Wright Wright
"I am so greatful for Stephon. He was patient and available for my time and needs. Great rates and love the office atmosphere."
We responded:
"Thank you, Arsania! We're so happy Stefan was able to help you and make you feel comfortable in our office! We truly appreciate you and your business! "
Profile photo of Phylicia Samuels

Phylicia Samuels

November 15, 2025

5  out of  5
rating by Phylicia Samuels
"I always appreciate that when a State Farm associate calls me, the news is good and helpful, never bad. I recently had the pleasure of working with Stefan, who was absolutely wonderful. He helped me get a larger life insurance policy and even found a way to apply a discount to my existing policies. Beyond the savings, I truly valued the personal touch: he took the time to ask about my family, and we shared a nice conversation about his, too. This focus on building relationships is why I remain a loyal State Farm customer."
We responded:
"Phylicia, thank you so much for sharing this! It means a lot to us to hear how Stefan took care of you and made the process feel easy and personal. We love knowing you felt supported, listened to, and able to walk away with better coverage and savings. We truly appreciate you being part of our State Farm family. If you ever need anything at all, just know we're always here for you! :)"
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Debra Rice

November 13, 2025

5  out of  5
rating by Debra Rice
"Very sweet when I asked questions and we did alot of calling to my other insurance company we handled very well"
We responded:
"Thank you so much, Debra! We're glad we could answer your questions and help make everything easier with your other insurance company. We appreciate you choosing us! "
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Margarita Lobato

November 6, 2025

5  out of  5
rating by Margarita Lobato
"Stefan is the best!!! Makes the process simple and easy to understand! Great place to get insurance!"
We responded:
"Thanks a ton, Margarita! Stefan takes great pride in helping our customers understand their coverage options. We're grateful to have you as part of our State Farm family! "
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Orlando Curtis

October 31, 2025

5  out of  5
rating by Orlando Curtis
"Daniel provided me with all the expert information I needed thanks to him I got a great deal and plan…"
We responded:
"Thanks for sharing your experience, Mr. Curtis! We're so glad Daniel took great care of you and helped you get such a great deal! "
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Melissa Romero

October 17, 2025

5  out of  5
rating by Melissa Romero
"I’m so grateful for the help from Adriana and Haydee. They were both extremely helpful and kind. They listened carefully to my concerns, provided clear explanations, and made the entire process so much easier. Excellent service — I couldn’t have asked for better support!"
We responded:
"Thank you so much, Melissa! We're thrilled to hear that Adriana and Haydee were able to make your experience a smooth and positive one. Providing clear guidance and genuine care is what we strive for every day. We truly appreciate your kind words and the trust you've placed in our team! "
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Omari

October 16, 2025

5  out of  5
rating by Omari
"My experience with State Farm is going good so far. The insurance agent named Stefan reached out to me, and offered to help me switch from Progressive to State Farm. The switch process was easy thanks to him. I'm looking forward to see how my new auto policy goes."
We responded:
"Thank you, Omari! We're so glad to hear your switch to State Farm went smoothly and that Stefan made the process easy for you. We truly appreciate the trust you've placed in our team and look forward to continuing to provide you with great coverage and service. Welcome to the State Farm family! "
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Patrick Harrelson

October 7, 2025

5  out of  5
rating by Patrick Harrelson
"Daniel with Nathan’s team did a fantastic job working with me and my family on our relocation to the area. He handled all insurance coverages (home and auto) professionally showing us options and had the best price with coverage out of 6 other agencies."
We responded:
"Patrick, we truly appreciate you sharing your experience. It's wonderful to hear Daniel made your relocation and insurance process smooth and stress-free. It means a lot that you trusted us to help your family settle in and find the best coverage at the right price. We're always here whenever you need us - welcome to the area! "
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Tina Holly

October 3, 2025

5  out of  5
rating by Tina Holly
"Everything was fast and easy to setup. Everyone was very helpful, patient and friendly."
We responded:
"Thank you, Tina! Our team truly values being patient and friendly, so it means a lot that you noticed. We appreciate you trusting us with your motorcycle insurance! "
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Jose Portillo

September 19, 2025

5  out of  5
rating by Jose Portillo
"Great communication and nice person"
We responded:
"Jose, thank you for your review! Happy to hear the communication and service stood out to you!"
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Jocelyn Cross

September 18, 2025

5  out of  5
rating by Jocelyn Cross
"Josh was very informative and patient."
We responded:
"Jocelyn, your feedback means a lot- thank you for recognizing Josh!"
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tamiyah wooten

September 12, 2025

5  out of  5
rating by tamiyah wooten
"Very professional and great deals"
We responded:
"Thank you, Tamiyah! We're so glad you found our prices reasonable and service professional. We truly appreciate your feedback and look forward to helping you again anytime you need us! "