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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rick Griffin

August 1, 2025

5  out of  5
rating by Rick Griffin
"I am so glad to be back with StateFarm. Daniel made is easy and he knew his business. Customer service excellence. Thank you so much for your professionalism."
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T.J. Hawkins

August 1, 2025

5  out of  5
rating by T.J. Hawkins
"Nathan Jones and crew have been taking care of my family for years now in Collierville. From hail damaged cars to house floods, they’ve always been a phone call away."
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Janet Loveland

July 31, 2025

5  out of  5
rating by Janet Loveland
"What a great experience"
We responded:
"Thank you for the great review, Janet! "
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Grant Hunter

July 30, 2025

5  out of  5
rating by Grant Hunter
"These guys make the entire process so simple and easy."
We responded:
"Thank you, Grant! We aim to make insurance easy for everyone! "
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Allison Jackson

July 30, 2025

5  out of  5
rating by Allison Jackson
"State Farm (Nathan Jones)office is the best. I have been with them for a long time and I love them. Not only do they provide excellent customer service, they are very friendly, helpful and have always taken care of what I needed in a timely manner. I would recommend this State Farm office to all my friends and family."
We responded:
"Thank you so much Ms. Jackson! You are an amazing customer and an awesome person. It is our joy to take care of your insurance and provide you with the customer service you deserve. Thank you for such a wonderful review!"
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Blake Criswell

July 30, 2025

5  out of  5
rating by Blake Criswell
"Had an awesome experience working with Josh. His customer service and friendliness led me to move multiple vehicles to State Farm the same day we spoke. He was able to take what I had before and beat it. Thanks for making what usually is a painful process, very easy and pleasant. Highly recommend!"
We responded:
"Thank you so much for your kind words, Blake! Thank you also for trusting us to take care of your insurance! We focus on making things simple, providing great coverage, and making a plan that fits your budget. Thanks again for being a great customer!"
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Grace Silva

July 14, 2025

5  out of  5
rating by Grace Silva
"I absolutely LOVED working with the Nathan Jones State Farm team! Their service was outstanding. Adriana and Haydee provided exceptional support throughout the entire process. They were professional, efficient, and made everything easy and stress-free. I’m truly grateful for their help."
We responded:
"Grace, thank you so much for your heartfelt words! It truly made our day to know you felt supported every step of the way. Adriana and Haydee loved working with you and are so grateful for your trust. We're always here for you- welcome to our State Farm family! "
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Keswahza Brown

July 12, 2025

4  out of  5
rating by Keswahza Brown
"Nathan Jones is very professional."
We responded:
"Thank you! Your kind feedback motivates us to uphold the highest standards of service. "
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Sam Harris

July 11, 2025

5  out of  5
rating by Sam Harris
"From the first phone call, Nathan been very polite and helpful to me. He puts his energy and time into making sure that I know exactly what I’m getting and how much I’ll save. He’s put his clients first all the time!"
We responded:
"Sam, thank you so much for sharing your experience! We're so glad that the process was clear and easy for you. Putting our clients first is always our priority. We appreciate you choosing us! "
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Briana Tillman

July 9, 2025

5  out of  5
rating by Briana Tillman
"Great team! Very supportive with getting renters and car insurance when moving to Memphis. Highly recommend!"
We responded:
"Thank you, Briana! We're so glad we could help make your move to Memphis easier. We appreciate your business and support! "
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Austin Franke

July 2, 2025

5  out of  5
rating by Austin Franke
"Always been super quick to respond and help us with any insurance issues we've had"
We responded:
"Thank you, Austin! We truly appreciate your trust and are always here to assist you."
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Maggie Anderson

May 29, 2025

5  out of  5
rating by Maggie Anderson
"Thanks to Stefan for reaching out and helping me switch over. I am going to be saving $70+ per month switching from my previous carrier."
We responded:
"Thank you, Maggie! We appreciate your kind words and for trusting us with your insurance! Saving $70 per month is icing on the cake 😁"
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Emmanuel Rama

May 20, 2025

5  out of  5
rating by Emmanuel Rama
"He’s excellent! 🫡"
We responded:
"Thank you, Emmanuel!"
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Peanutt Young

May 19, 2025

5  out of  5
rating by Peanutt Young
"I had the pleasure of speaking with Stephan and boy was I happy I did. He set me up with a great package that not only gives me what I needed but also benefits my 3 children. Were practically family now 😂"
We responded:
"Thank you so much, Ms. Young! We're so glad Stefan was able to help you and your family- we're honored to have you as part of ours! :)"
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Sheena Jones

May 6, 2025

5  out of  5
rating by Sheena Jones
"Nathan made my switch to StateFarm seamless. He followed up to make sure I received the best rate for my car insurance. Best service I’ve had in a long time!"
We responded:
"Sheena, we're so glad your switch was smooth and stress-free! Knowing you had the "best service in a long time" truly makes our day- thanks for being part of the State Farm family!"
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T. Michelle Warren

April 21, 2025

5  out of  5
rating by T. Michelle Warren
"Stefan, was very professional and knowledgeable of all the information needed for all three of my policies. I'm satisfied and recommend their services."
We responded:
"Thank you for the kind words! We're glad Stefan was able to help you with your policies. We appreciate your recommendation!"
Profile photo of Carolyn Russell

Carolyn Russell

April 18, 2025

5  out of  5
rating by Carolyn Russell
"I’m so thankful to have Nathan Jones and his team as my State Farm agent Whether it’s making a payment or having to file a claim, they make it all stress-free.!"
We responded:
"Thank you, Carolyn! We are thankful for you. We love making insurance easy and stress-free! "
Profile photo of Desiree Ogden

Desiree Ogden

March 28, 2025

5  out of  5
rating by Desiree Ogden
"Nate is a phenomenal agent. He has helped us to quickly get our car repaired after minor fender bender. He is always easy to deal with, very pleasant and professional. We have had nothing but good experiences from him and his team. I have even used him in some probate cases at work. He makes the process very seamless for us and our clients."
We responded:
"Desiree, thank you for this wonderful review! We're thrilled that our team could help you get your auto repaired quickly and make the process seamless. It means a lot that you've trusted us with both personal and professional matters, and we're grateful for the opportunity to serve you. We look forward to continuing to provide you with exceptional service in the future! "
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Noah Quinton

March 27, 2025

5  out of  5
rating by Noah Quinton
"I worked with Stefan and he was great! I had several questions and needs and he was extremely helpful. He also helped me save some money!"
We responded:
"Noah, thank you for sharing your experience. We're glad Stefan was able to answer your questions and find ways to save you money. We truly appreciate your business, sir!"
Profile photo of Quayuanna Bills

Quayuanna Bills

March 4, 2025

5  out of  5
rating by Quayuanna Bills
"Stefan is really driven and he made sure I was covered with everything I needed. I highly recommend him!"
We responded:
"Ms. Bills, we're so glad Stefan was able to help and ensure you had everything you needed. We appreciate your support!"
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Jeff Watkins

March 3, 2025

5  out of  5
rating by Jeff Watkins
"I've had the pleasure of working with Ryan. When I bought my home he was very helpful to revise the proposed coverage to address lender issues, later increase some coverage for a very reasonable price, and good to work with on our autos (4) as well."
We responded:
"Jeff, thank you for your kind words! We're so glad Ryan could assist you with your home and auto coverage. Providing great service and finding right coverage at a reasonable price is always our goal. We appreciate your trust in us!"
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Mrs. Taffy

February 28, 2025

5  out of  5
rating by Mrs. Taffy
"I have been a customer for years and everytime I call with any issues or concerns they are always addressed professionally."
We responded:
"Mrs. Taffy, we're so grateful for your support and for trusting us to take care of you and your insurance needs. Your kind words truly motivate our team to keep delivering the best service possible."
Profile photo of Chloe Ames

Chloe Ames

February 27, 2025

5  out of  5
rating by Chloe Ames
"My experience with Nathan Jones State Farm has been nothing short of perfect since the moment I walked through the door! My agent invests his time and energy in learning about my needs and always has a solution. He remembers to ask about my family when we speak as well, which lets me know he cares about his job and values me as a member. I have no doubt that they will go above and beyond to support us in the event of an accident. So appreciative of their service and kindness- they’ve got my business for good!"
We responded:
"Chloe, thank you so much for your thoughtful review. It truly means a lot to know that our efforts in taking care of you and your needs have made a positive impact. Your kind words inspire us to continue delivering personalized service and genuine care to every family we serve. We're grateful for the trust you've placed in us, and we're always here to support you and you loved ones. Thank you again for your heartfelt feedback!"
Profile photo of Adrienne Cooper

Adrienne Cooper

February 27, 2025

5  out of  5
rating by Adrienne Cooper
"The team is truly exceptional. I consistently collaborate with Stefan, who is incredibly thorough and well-versed in all the policies. Stefan feels more like a close family friend than just an agent. He keeps in touch through phone calls, emails, and texts to make sure you are happy with the services you are receiving! Stefan is, without a doubt, the finest agent around!!!"
We responded:
"Adrienne, your review truly brightened our day! Thank you for sharing your experience and for showing Stefan some love. Your thoughtful words inspire our team to continue striving for excellence and we're grateful for your support! "
Profile photo of Stephen Settles

Stephen Settles

February 27, 2025

5  out of  5
rating by Stephen Settles
"Great customer service! Stefan is the best insurance agent I've ever worked with. He even calls to help lower my rates! Keep up the good work"
We responded:
"Stephen, we're grateful for your feedback and thrilled to know that our service hit the mark. Thank you for your support and for helping us grow! "